Thursday, November 28, 2019

Customize this Outstanding Program Manager Resume Sample

Customize this Outstanding Program Manager Resume SampleCustomize this Outstanding Program Manager Resume SampleCreate Resume Bobby Blue100 Broadway LaneNew Parkland, CA, 91010Cell (555) 987-1234emailexample.comProfessional SummaryProgram Manager adept at managing various aspects of programs from beginning to end. Accomplish human resource objectives and communicate job expectations. Specialize in planning, monitoring, appraising and reviewing job contributions and making any changes necessary to increase productivity.Core Qualifications Strategic plans Identify trends System improvements Financial objectives Forecast requirements Professional publicationsExperienceProgram Manager, April 2012 PresentDana Business Corporations Pasadena, CA Recruit, select, orient, train, assign, schedule, coach, counsel and discipline employees as necessary. Plan and review compensation actions and enforce program policies and procedures. Contribute information and recommendations to strategic plans and reviews to archive operational objectives. Implement production, quality, productivity and customer service standards for the company. Identify and determine system improvements and implement any necessary changes. Meet financial objectives by forecasting requirements, scheduling expenditures, preparing an annual budget, initiating corrective actions and analyzing variances.Program Manager, August 2008 May 2012kann losgehen Angeles Business Bureau Los Angeles, CA Accepted ownership for accomplishing new and different requests to enhance department and organizational reputation. Explored opportunities to add value to job accomplishments and participated in professional organizations to encourage growth. Participated in education opportunities to update job knowledge and stay updated on the latest technologies and innovations in the industry. Developed and maintained personal networks and read professional publications. Created a clear and detailed plan to enaya that the program was feasible and didnt veer off course.Education2008 Bachelor of Science, Business ManagementUniversity of California Los Angeles, CACustomize ResumeProgram Manager Resume Questions1. Whats the best resume template to use for a program manager resume?A resume is one of the most important aspects of applying for a job, and using the right template helps to bring focus to the content and shows you are a serious jobseeker. Typically, the best template is one that looks clean and uncluttered. A simple format, which you can see in a program manager resume sample, allows your skills and experience to stand out. Use our resume builder to effortlessly create an effective-looking document.2. What should you do to make sure your program manager resume makes it past an ATS?Hiring managers typically come across a large number of resumes they are responsible for sorting through. Many of them use Applicant Tracking Systems to help with the process. An ATS takes your resume and compares it to in dustry-related keywords and other information, and if yours ranks high, it goes through to the employer. There are a number of things you can do to ensure your document stands out. Peruse the job posting to pick out certain words and phrases to include in your resume. It may also help to format your page centrally because an ATS usually scans the document in a vertical manner. While a program manager resume sample can guide you through the basics of constructing your resume, use the job description for each individual position to your advantage.3. Whats the best way to list certifications on your program manager resume?As a program manager, you may have a number of certifications or other professional training. If they are relevant to the job you are seeking, list them under a certification section so they are prominent. Use bullet points to focus the information, and list entries from most to least recent. As a program manager resume sample demonstrates, include the personenname of the designation and location and date of attainment.4. How do you list education on a program manager resume?A management position typically calls for someone with an educated background. Include pertinent information in the education section so you can show the hiring manager you qualify for the job. List your most recent degree first and any additional ones in descending order. Include the degree name and school location. Do not include the date of completion or your GPA. However, feel free to list honors or relevant coursework that may help. As you can see in a program manager resume sample, this is also where you can add professional seminars or other training that points out your strengths and gives you a leg up over others.5. How do you list references on a program manager resume?Leave out a references section in your resume, as the employer will ask you if he or she would like your references contact information. A program manager resume sample also demonstrates you should n ot add the phrase references available upon request because this takes up space that you can use for more important information.

Saturday, November 23, 2019

Customer Service Representative Salary Projections

Customer Service Representative Salary ProjectionsCustomer Service Representative Salary ProjectionsCustomer service leads to effective problem solving, increased customer satisfaction and better collaboration, an OfficeTeam survey shows. But are you ready to hire for this role and pay the going customer service representative salary?The first thing you might need to be convinced of is that customer service excellence is one of the advantages that helps set companies exotisch from competitors. When customers experience issues or concerns, the first place they typically turn to is the customer service department or call center.Think about it from their side Whether you need help fixing a computer issue, or a product you purchased is defective, your experience with customer service shapes how you view a firm. If you have a poor experience, you might not want to buy a product or service from that firm again. A great experience often means youll stay loyal to a brand and happy with a com pany because you feel they care about their customers.Here are the customer service representative salary ranges, job descriptions and required skills to help you hire in the customer service field.Customer service representative salary rangesAccording to the 2019 OfficeTeam Salary Guide, customer service professionals are in demand. Whether they work in-house or via a third party call center, they help companies achieve market advantage by building relationships with new and existing customers. To attract and hire the best candidates in the field, employers offer competitive salaries that are based on levels of experience. Provided below is a list of midpoint salaries for four different customer service jobsCustomer service representative $30,750Call center representative $32,500Senior customer service representative $38,000Senior call center representative $40,000????At the midpoint, candidates have average experience with the necessary skills to meet the job requirements, and the role may be in an industry where competition for talent is moderateUse our Salary Calculator to find out the customer service representative salary in your city.Job descriptions for four customer service positionsAlthough the end goal of customer relations is the same, the positions vary in responsibilities depending on the work experience of the person and the industry. Job duties may includeCustomer service representativePerforms data entryReceives and places telephone calls (or if online, receives or offers chat communications)Handles questions, provides information, troubleshoots and resolves issuesSenior customer service representativeIn plus-rechnen to the responsibilities mentioned above, duties also includeManaging database recordsAct as resource for customer service escalations to a problemProvide status reports of issues and resolutionsMay provide training and/or supervise employeesCall center representativeFor inbound call centers, respond to customer inquiries, process orders and route calls to appropriate departmentsFor outbound call centers, call on businesses and consumers, with or without an existing account, to offer products and services, obtain customer information and produce leadsManages a high volume of callsSenior call center representativeAlong with the duties of a call center representative, this position must also have a deeper knowledge of accounts, products and services, and more work experienceProactively communicates with prospective customers and clientsUpsells to existing accountsMay provide training and/or management of a staff of call center representativesOfficeTeam surveyed administrative professionals about how their company offers customer service. While phone and online forms continue to be the most common customer service channels, companies are turning to social media as wellPhone 95%Social media (e.g. Facebook, Twitter) 33%Online form on website 62%Online chat 16%Mobile app 9%Other 27%Note Multiple responses permitted .Essential skillsIts true that caring for customers begins with a department however, its upon each and every member of the team to have goodcustomer service skillsas an agent of the companys products and services, using verbal and/or written communication skills to proficiently handle questions, concerns, provide information and more.Among the other skills necessary for the success of a customer service or call center representative are possessing a good understanding of the companys products and services, being savvy at data entry, and demonstrating a professional demeanor over the phone or online.Are you ready to conduct a search for candidates for this vital role? WORK WITH US

Thursday, November 21, 2019

Judge CV Resume Example Format

Judge CV Resume Example FormatJudge CV Resume Example FormatCreate this Resume ObjectiveTo beat the notion Justice delayed is justice denied by implementing office polices that will lead to the speed resolution of the appealed cases.Personal InformationThomas Carpenter987 Argonne StreetNewark, DE 19714(222)-143-5537t.carpentersampleresume.netDate of Birth May 6, 1979Place of Birth DECitizenship AmericanGender MaleProfile Summary Sound case management skills Sound and Unbiased judgment Deep understanding of Criminal, Civil, and Taxation Law knowledgeable in interpreting highly technical terms and preocsduresEducationLaw Degree, 2003Washington University in St. Louis, St. Louis, MOBS in Political Law, 1999Washington University in St. Louis, St. Louis, MOEmployment HistoryExecutive Justice, 2007 PresentAppellate Court, New York, NYResponsibilities Reviewed decision drafts of other justices. Modified the routed decision draft as deemed necessary depending on the information culled fr om the records. Ensured that the quota for the month is met with regard to disposition of cases. Approved and disapproved leave applications of employees. Ensured that the court polices are strictly followed and observed.Presiding Judge, 2006 2007Regional Trial Court, Newyork, NYResponsibilities Conducted hearings in state and local courts. Evaluated testimony of witnesses, suspects and victims. Informed the jurors about the duties and laws applicable in the trial court. Announced the verdict of the guilty defendants. Participated workshop and seminars in jurisdiction and judgeship training.Lawyer, Private PracticeNewark, DEPrepared pleadings and briefs.Interviewed clients and discussed the fees involved in pursuing the case.Visited city courts to gather information from the original records of the handled case.Attended trial court hearings and other appearances.Studied the clients case.ResearchN/ATraining/CertificateTraining in Court Management Information SystemCertificate in Gen der AwarenessTraining in Court AutomationAwardMost Productive JusticeProfessional MembershipAmerican Bar AssociationSkillsFair and FirmAbility to meet deadlinesEffective communicatorSound judgmentEloquentStrong grasp in English commandKnowledgeable in admin proceedingsSound knowledge in Civil, Special and Criminal CasesCustomize ResumeMore CV SamplesHR Manager CV Internal Auditor CV Janitor CVJava Developer CV Journalist CV